VietNamNet’s readers write in to the Administrative Reform Forum with more ideas on improving government.
Gov’t agencies need to be rated
Why friends ask “Are you getting any extra benefit?”
Finance Ministry grapples with reform of its ‘limitless formalities’
Readers share their frustration with red tape, propose solutions
Are low gov’t wages the cause of ‘bureaucratic’ behavior?
Finance Ministry grapples with reform of its ‘limitless formalities’
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From Russia, reader Hong Son sends a story about his close friend who returned to Vietnam to get married. An official “suggested” that a gratuity of seven million dong could ensure completion of all necessary formalities. It’s obvious, Son said, that only when people are taught self-respect at school that it will be possible to have public servants who refrain from asking for things to which they aren’t entitled.
Reader La Ken from Hai Phong said that if the entire administrative system were computerized, it will be more effective, saving money and time for the people and harassment would be diminished because the people wouldn’t have to directly meet with officials. “By automating procedures,” he wrote, “we can cut down the number of government employees by two-thirds. Wages for government employees will rise while the state doesn’t have to pay more,”
Ken speculated that simplifying formalities is simple in other countries but difficult in Vietnam because officials who hold the power in the government system don’t want to harm their own self- interest.
Many readers propose that public services be privatized. They also suggest a standardized recruitment policy, tighter discipline and reduced government staffs.
Tran Thi Dung from HCM City maintains that the current number of government employees ought to be slashed in half. “In addition, we should reduce the number of divisions and departments within government agencies by two-thirds. Within each division and department, the number of staff should be reduced so that all officials are always busy. Naturally, administrative formalities will be reduced and they will be paid a satisfactory salary,” Dung wrote.
Pham Thi Van from Da Nang questioned: “If an official deliberately takes risks that cause losses to his organization, how would it be if – as in other countries -- his boss has to resign?”
Promotions go to those who are clever at ‘building relations’
VietNamNet’s readers have not only analysed the phenomenon of harassment but also have pointed out the danger of relying on officials who are not good in their jobs nor of high moral character, but instead are just clever at “footwork” and good at building “good relations” with their bosses. Some comment how odd it is that pure and honest officials are regarded by their colleagues as “eccentric fools” and referred to as “idiots.”
A reader at nv.thieu54@... complains: “It is painful how often rich officials return to their home villages openly boasting about their talent in building relations with their superiors. They are proud because the whole village and their relatives admire and honor them as talented people – or so they seem, since they are richer than many who have high diplomas.”
Hoang Nga from Hanoi expresses frank criticism: “Don’t excuse immorality as the consquence of low salaries. Many people live purely and keep their self-respect. It is regrettable that such officials are rare today and they may be thought of as “stupid” by their colleagues.”
According to Hoang Nga, cases of officials abusing administrative formalities to benefit themselves has become an “epidemic.” The perpetrators are not ashamed when they harass the people.
Some students now studying overseas told VietNamNet that the current situation discourages them from returning home to work. Nguyen Huong in London said that she is studying with some Vietnamese officials. Whenever they talk to each other, they always mention that this position is lucrative or that position is good for earning money or it is very easy to create difficulties for people who need their help.
Huong added that although the monthly salary of these officials is two to three million dong, they spend luxuriously.
“Let’s bravely change our policy entirely, like Singapore did. Don’t set up a long ‘roadmap” that will take many years to execute” Huong urged.
The prayer of nearly every reader is that the government will strongly commit to the reform of ‘administrative procedures’ and take resolute action.
Le Nhung
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